Most of my research is quantitative as I seek to understand “why.” I can conduct in-lab usability testing as well as remote usability testing. I have experience creating research plans, organizing research, conducting research and creating research reports. Empathy is needed for every step of the process, I use it to understand the end user, but I also use it to understand the stakeholders and designers needs.
Most of my research is quantitative as I seek to understand “why.” I can conduct in-lab usability testing as well as remote usability testing. I have experience creating research plans, organizing research, conducting research and creating research reports. Empathy is needed for every step of the process, I use it to understand the end user, but I also use it to understand the stakeholders and designers needs.
Elysia C. Wells
(ee-Lee-see-ahh see welz )
Elysiacw's Resume
Personal Qualities
Flexible, Friendly, Creative, Optimistic, Willing To Learn, Team Player, Dedicated, Patient
Skills
• UX Research (In-Lab Usability Testing, Remote Usability Testing, Card sort, Tree testing, Surveys, Interviews, Contextual Inquiry, Ethnography, Focus group, Workshop facilitation),
• User Experience/UX (Sketches, Visuals, Wireframes, Ideation, Personas creation, Concept Mapping, Diagramming, Task Flows),
• Service Design (Customer/Journey Maps, Service Prototyping, User & Task Flow Analysis),
• UX Strategy (Strategic Thinking, Competitor Analysis, SWOT, Stakeholder Analysis, Scenario Planning),
• Verbal Communication
• Visual Communication,
• Presentations • Business Model Generation
• Facilitation Skills
• Organization Skills
• Leadership
Software
• Usertesting • Optimal workshop • Userzoom
• Validately •Pendo
• Office; Excel, Word & PowerPoint
• Adobe; Photoshop, Illustrator & InDesign
• Axure • Optimizely
• Basic HTML & CSS
• Mac & PC
Languages
English: Native
Dutch: Very Good (reading, writing and speaking)
Resumes
Short
Resume
Long
Resume
Relevant Experience
2019-2021: Lead User Experience Researcher: Digital River (Full Time) Minnetonka, MN
Duties: I conducted usability testing, surveys, interviews, card sorts, focus group type discussions & other user-focused to create and improve a multi-functional tool for their large retail clients.
Primary Responsibilities: Research strategy, & Remote usability testing
2018: User Experience Researcher: HealthPartners (Contractor) Bloomington, MN
Duties: I conducted usability testing & other user-focused research including focus groups and survey to help with improvements on the care side of their website.
Primary Responsibilities: Research strategy, & Remote usability testing
2017 – 2018: Lead User Experience Researcher: 3M (Contractor) Saint Paul, MN
Duties: I conducted usability testing & other user-focused research on 3M’s U.S. website. I was in charge of research strategy, & was the sole researcher on the team.
Primary Responsibilities: Research strategy, Leading research & Remote usability testing
2016 -2017: User Experience Researcher: U.S. Bank (Contractor) Minneapolis, MN
Duties: I conducted usability testing, & I worked on many different projects in an interdisciplinary team. I planned research, lead research & conducted UX research.
Primary Responsibilities: Remote usability testing & Laboratory usability research
2015-2016: User Experience Consultant: GfK (Contractor) - 100% Travel
Duties: I conducted human factors testing on physical objects. I worked on many different projects & my focus was on medical technology.
Primary Responsibilities: Human Factors Testing
2014-2018: UX/UI designer: Freelance/ Entrepreneur: (Full/Part time) Remote
Duties: My clients are small businesses, artists & non-profit organizations. My tasks included creating new layouts, updating websites, & making websites mobile-friendly.
Primary Responsibilities: UX Design
2009-2011: UX Designer, Researcher/Strategist: Special Projects, with SCAD (internship) - Savannah GA
Duties: I worked with a wide variety of companies on user experience problems, & other design problems.
Primary Responsibilities: UX Design & Human Factors Testing
Education
2011-: Proficiency in Nederlands/Dutch: CVO Hitek & CVO 3Hofsteden: Kortrijk, Belgium
2009-2013: Masters of Fine Art in Design Management: Savannah College of Art and Design: Savannah, GA
2002-2008: Bachelor of Art in Visual Arts: The University of Nevada, Las Vegas: Las Vegas, NV
2004-2007: Bachelor of Art in Anthropology: The University of Nevada, Las Vegas: Las Vegas, NV
Other Experience
2004-2008, & 2016: Entrepreneur: Pet Sitter (Part time / Weekend) – Las Vegas, NV & Twin Cities, MN
Duties: Caring for pets. This includes feeding, cleaning, playing, walking, & administering medication.
2014-2015: Art Lesson Creator: Prodigy Books (Contract) – remote from Waregem, Belgium, EU
Duties: We set out to create design, art history & studio arts curriculum for children between 12 & 16.
2011: Teaching Assistant: Savannah College of Art and Design – Savannah, GA
Duties: I set out to create dynamic lesson plans & worked with students on practical projects.
2006-2008: Lab Monitor: Office of Information and Technology (at UNLV) (Student Job) – Las Vegas, NV
Duties: This job involved elements of both customer service & technical support.
Volunteer Experience
2017- : Foster Volunteer: Pet Haven Inc MN – Twin Cities, MN
Duties: I take care of foster animals and help with adoption events.
2006-2008: Member: Anthropology Society: The University of Las Vegas, Nevada, Las Vegas, NV (Committee member, 2007)
2006-2008: Member: Hormones and Diseases Research Group: The University of Las Vegas, Nevada, Las Vegas, NV (Committee member, 2007)
2000-2002: Museum Guide: Las Vegas Natural History Museum, Las Vegas, NV (Gave guided tours and provide information about the exhibitions)
2001-2002: Youth Group Leader: Girl Scouts of the USA, Las Vegas, NV (Planned activities and worked with youth)
2000-2001: President of the Older Girl Planning Board: Girl Scouts of the USA, Las Vegas, NV (Organized and planned activities, conducted workshops )
Conference Presentations
September 2011: COINS11: Collaborative Innovation Networks, Basel, Switzerland Title of Work: "Analyzing TakingItGlobal," (Presented work on research conducted on an independent online educational network.)
August 2013: COINS13: Collaborative Innovation Networks, Santiago, ChileTitle of Work: "Science Fiction as a Worldwide Phenomenon," (Presented work related to the research conducted for my master's thesis.) http://arxiv.org/abs/1308.1292